Privacy Policy

​1. Who We Are
Catherwood School of Motoring is a driving school based in Belfast, Northern Ireland. If you have any questions about this Privacy Policy or how we use your personal data, you can contact us at:

Email: Paul@catherwoodschoolofmotoring.co.uk
Phone: 07770729663

2. Data We Collect
We may collect the following personal data to provide our services:

2.1 Information You Provide:

• Name

• Contact details (e.g., email address, phone number)

• Address (if relevant for lesson pickups)

• Driving licence information (to confirm eligibility for lessons)

• Date of birth

• Payment details (where applicable)

• Booking information (e.g., lesson times and preferences)

2.2 Automatically Collected Information:
When you use our website, we may collect:

• IP address

• Browser type and version

• Pages visited and time spent on the site

• Cookie data (see Section 8 for more details)

3. How We Use Your Data
We use your personal data for the following purposes:

• To provide driving lessons and related services.

• To manage bookings, cancellations, and payments.

• To send important updates, including lesson reminders or changes.

• To communicate about theory or practical test support.

• To comply with legal obligations or resolve disputes.

We will only use your personal data for the purposes for which it was collected unless otherwise required by law.

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4. Legal Basis for Processing
We process your personal data under the following legal bases:

• Consent: Where you have provided explicit consent, such as subscribing to a newsletter.

• Contract: To fulfil a contract, such as providing driving lessons.

• Legal Obligation: To comply with legal or regulatory requirements.

• Legitimate Interest: To improve our services and enhance your experience.

5. Sharing Your Data
We do not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share your data in the following circumstances:

• With service providers (e.g., payment processors or IT support) who assist in delivering our services.

• When required by law (e.g., to comply with legal processes).

• All third parties are required to handle your data in compliance with data protection laws.

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6. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including:

• Customer records: Retained for 6 years to comply with legal and tax obligations.

• Website analytics: Retained for 12 months for performance monitoring.

After this period, your data will be securely deleted or anonymized.

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7. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of your data.

• Rectification: Correct inaccurate or incomplete data.

• Erasure: Request deletion of your data (right to be forgotten).

• Restriction: Restrict processing of your data.

• Data portability: Receive a copy of your data in a commonly used format.

• Objection: Object to data processing for legitimate interests or direct marketing.

• Withdraw consent: Where processing is based on your consent, you can withdraw it at any time.

To exercise your rights, contact us at: Paul@catherwoodschoolofmotoring.co.uk . We will respond within 30 days.

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8. Cookies and Website Tracking
We use cookies to enhance your experience and collect website analytics. By using our website, you consent to the use of cookies.

8.1 Types of Cookies We Use:

• Essential Cookies: Necessary for the operation of the site.

• Analytical Cookies: To monitor website performance and usage.

You can manage your cookie preferences in your browser settings. For more information, see our Cookie Policy.

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9. Security Measures
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include:

• Encrypted data transmission (e.g., SSL for the website).

• Secure storage of personal data.

• Regular monitoring and updates to our systems.

10. Third-Party Links
Our website may contain links to external websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

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11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the last updated date.

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12. How to Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: Paul@catherwoodschoolofmotoring.co.uk
Phone: 07770729663

If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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Last updated: December 2024